Tech support for non-computer people
Being of a certain age – Generation X is all you need to know – I have grown up with computers. So I don’t fear them. I love gadgets and technology because… well, because they are awesome and let you do amazing things. I wrote this in Bangkok and you may be reading this on a bus in Iceland on a tablet while streaming music from a server in America to your bluetooth headphones. For example. That is pretty damned impressive.
As someone who has a professed love for tech, I am often asked by non-computer people to help fix stuff or get stuff to do other stuff. This can be someone from an older generation who has an inbuilt suspicion that younger people have some kind of computing algorithm in their DNA; someone who lives in constant fear of pressing the secret button that self-destructs their device. Or it can be co-workers and friends who are of a similar age or younger, who ask me to help because they are bizarrely luddite enough to eschew basic tech knowledge, (too busy or cultured,) but still want to post inanities on Facebook. Whichever it is, it makes me feel important and helps my feeble sense of self worth. So I am happy to help.
Unlike quite a few of my peers however, I am not actually trained and have no knowledge of how these things really work. I could explain what I, and others who like tech but aren’t IT specialists do when asked, but as is so often the case, the superb site xkcd has a graphic explaining it. This is my long-winded way of sharing a graphic that amused me. You can follow this and now be as competent as I am.
This came from here: http://xkcd.com/627/
